If your company handles customer data on a regular basis through your website or your business locations, there are some risks associated with having the bulk of that information be stored in systems that the bulk of your employees have access to. Most IT consulting professionals are flexible enough that they can work with you to optimize your internal environment so that your internal data only flows to the employees that have a need to see it.
Most database products for developers offer options that allow the database owner to scramble the data so that it can be used in the database without the end user actually knowing what the data is supposed to say. This type of arrangement can be useful when you have developers and quality assurance people looking at an application that contains live data from your business.
The alternative is to having IT consulting people set your network permissions so that people that are not allowed to see the data that you want protected do not have access. They can only see what their job allows them to see.
Train employees in information ethics:
Although information ethics is a field that waxes and wanes depending up the number of data breaches that have occurred, your employees should be aware of the true cost of sharing data that is a company trade secret or confidential piece of information. To give you an idea of how large the problem can be, consider the IRS, the American tax agency. Several years ago, their agents were looking up accounts of people that they were not working on. The agency trained them not to- but they were still fascinated by clients that they were not supposed to view. So the IRS ended up firing close to 600 people that year for creating security breaches.
Optimize your payment processing:
If you have an onsite payment processor or use one through your website, your client’s payment information may be at risk. The number one target for hackers and thieves will be the credit card numbers that are stored in your systems. In order to have strong payment processing, your IT support services should look at including payment processors like Paypal because Paypal does not store any credit card numbers on your computer or at your website unless you ask it to.
Security breaches at your company can be financially devastating for both you and your clients. Having a plan, optimizing your environment, and asking your employees to commit to your way of administering security can be a good start when it comes to creating a workplace that people want to work for.